Frequently Asked Questions

Everything you need to know about your next favorite pair of shoes.

How do I determine the correct shoe size?

We provide a detailed size chart on every product page. Since fit can vary by style, we recommend measuring your foot from heel to toe and comparing it to our brand-specific measurements.

What is your return and exchange policy?

We offer a 30-day return window for all unworn footwear in its original packaging. Exchanges are free of charge, while returns for a refund may be subject to a small restocking fee.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout for those who need their shoes sooner.

Do you offer international shipping?

Yes, Re-Mix Footwear ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.

What materials are used in Re-Mix Footwear?

We pride ourselves on using high-quality, sustainable materials including premium leathers, recycled textiles, and durable rubber outsoles designed for both comfort and longevity.

How can I track my shipment?

Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.